Privacy Policy

Effective Date: August 1, 2026

Zion Engineering respects your privacy. This Privacy Policy explains how Zion Engineering collects, uses, discloses, and protects information when you visit zioneng.us, submit a website form, request a consultation, communicate with us, or otherwise interact with our business.

By using our website, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

We may collect information that you provide directly to us and information collected automatically when you use our website.

Information You Provide

When you submit a form, request a consultation, call us, email us, or otherwise contact Zion Engineering, we may collect:

• Your name
• Company or organization name
• Job title
• Email address
• Telephone number
• Mailing, billing, project, or service address
• Building or project location
• Information about your facility, equipment, service request, or project
• Preferred method of contact
• The contents of messages, attachments, or other information you provide

Information Collected Automatically

When you visit our website, Zion Engineering and its service providers may automatically collect technical and usage information, including:

• Internet Protocol address
• Browser type and version
• Device type
• Operating system
• Referring website or advertising source
• Pages viewed
• Links or buttons clicked
• Forms started or submitted
• Date and time of access
• Time spent on the website
• Approximate geographic location derived from an IP address
• Cookie identifiers and other online identifiers
• Information about how you interact with the website

This information may be collected through cookies, website tags, tracking pixels, local storage, analytics tools, server logs, and similar technologies.

2. How We Use Information

Zion Engineering may use collected information to:

• Respond to questions, inquiries, and consultation requests
• Evaluate commercial HVAC, mechanical, controls, maintenance, repair, installation, or project needs
• Communicate about requested services
• Prepare estimates, proposals, scopes, schedules, and other project information
• Coordinate service visits and project work
• Create and maintain customer, prospect, and project records
• Provide customer support
• Follow up on inquiries and service requests
• Understand which website pages, advertisements, or communications produce inquiries
• Measure website traffic and marketing performance
• Improve our website, services, communications, and customer experience
• Personalize website or marketing communications where permitted
• Maintain the security and reliability of our website and systems
• Detect or prevent fraud, misuse, security incidents, and unlawful activity
• Comply with applicable laws, regulations, legal processes, and contractual obligations
• Establish, exercise, or defend legal rights
• Send service-related or promotional communications when permitted by law

You may unsubscribe from promotional emails by following the unsubscribe instructions included in the message or by contacting Zion Engineering.

3. Website Analytics

Zion Engineering may use website analytics services to understand how visitors find and use our website.

These analytics services may collect information such as:

• Pages viewed
• Events and website interactions
• Referring websites or campaign sources
• Approximate location
• Browser and device information
• Cookie or device identifiers
• Session information
• Dates and times of visits

We use this information to measure website traffic, identify useful content, evaluate marketing performance, and improve the website.

Our analytics service providers may process collected information according to their own privacy terms and data-processing policies.

You can limit analytics collection by adjusting your browser or cookie settings or by declining analytics cookies through our cookie-preference controls where available.

4. Forms and Customer Communications

Zion Engineering may use third-party services to manage website forms, inquiries, customer and prospect communications, and related marketing or business records.

When you submit a Zion Engineering form, the information you provide may be stored and processed by our service providers. This may include:

• Your name
• Email address
• Phone number
• Company information
• Project or service details
• Form-submission information
• Communication history
• Website source and attribution information

Form and communication technologies may also collect IP addresses, cookie and visitor identifiers, pages visited, dates and times of visits, referral sources, website interactions, form activity, and device or browser information.

When a visitor submits a form, our systems may associate previous or future website activity from the same browser with that contact record, depending on cookie settings, consent choices, and system configuration.

We use this information to respond to inquiries, manage customer relationships, understand how people interact with our website, improve follow-up, and measure the effectiveness of our communications.

5. Advertising and Conversion Technologies

Zion Engineering may use advertising and conversion-measurement technologies.

If enabled, these technologies may collect or receive information about your use of our website, including:

• Pages viewed
• Buttons or links clicked
• Form or conversion events
• Browser and device information
• IP address
• Cookie or advertising identifiers
• Referring advertisements or websites

This information may be used to measure whether advertising leads to website visits or inquiries, create advertising audiences, improve advertisements, limit repeated advertisements, understand marketing performance, and support targeted or interest-based advertising.

Advertising service providers may combine information received from our website with information associated with their own users or services, subject to their privacy policies and your account or advertising settings.

Where required by applicable law, Zion Engineering will request consent or provide an opportunity to opt out before using nonessential advertising cookies or technologies.

6. Cookies and Similar Technologies

Cookies are small data files placed on a browser or device. Zion Engineering and its service providers may use cookies and similar technologies to operate the website, remember preferences, understand website use, manage forms, measure advertising, and protect website security.

Essential Cookies

These cookies support necessary website features, security, form operation, network management, and cookie-preference settings.

Analytics Cookies

These cookies help us understand website traffic, page performance, visitor interactions, and referral sources. Our analytics and form-service providers may place or use analytics cookies.

Functional Cookies

These cookies support enhanced website features, remembered preferences, chat tools, forms, or other optional functionality.

Advertising Cookies

These cookies may be used to measure advertising, create audiences, understand conversions, or provide advertising based on website activity. Advertising and conversion technologies may use these cookies if they are enabled on our website.

7. Your Cookie Choices

You may manage cookies through:

• The cookie banner or cookie-preference tool displayed on our website
• Your browser’s privacy and cookie settings
• Advertising settings offered by relevant service providers
• Browser extensions designed to limit analytics or advertising tracking

Declining or deleting cookies may cause some website features to function differently. Cookie preferences are generally specific to the browser and device you use. Clearing browser cookies may also clear your saved preferences.

8. How We Disclose Information

Service Providers

We may disclose information to companies that perform services for us, including providers of website hosting, analytics, customer-relationship management, form processing, cloud storage, email, communications, advertising measurement, information technology support, cybersecurity, business administration, and professional consulting.

Project and Business Participants

When reasonably necessary to evaluate, coordinate, or perform commercial mechanical work, we may disclose relevant information to customers, authorized customer representatives, general contractors, subcontractors, suppliers, equipment manufacturers, engineers, consultants, facility personnel, property managers, and other authorized project participants.

Legal and Safety Requirements

We may disclose information when we reasonably believe disclosure is necessary to comply with applicable law, respond to a lawful request, protect Zion Engineering’s rights or property, protect another person, investigate security incidents, enforce an agreement, or protect a legal claim.

Business Transfers

Information may be disclosed or transferred as part of a proposed or completed merger, acquisition, financing, reorganization, sale of assets, bankruptcy, or similar business transaction.

With Your Direction or Consent

We may disclose information when you direct us to do so or otherwise consent to the disclosure.

9. Sale, Sharing, and Targeted Advertising

Zion Engineering does not sell personal information in exchange for money.

However, certain privacy laws define terms such as “sale” or “sharing” broadly enough to include the disclosure of online identifiers or website activity to advertising and analytics providers.

If Zion Engineering enables advertising technologies, those technologies may process personal information for targeted or interest-based advertising. Depending on applicable law, that activity may be considered sharing personal information or processing personal information for targeted advertising.

Where applicable, visitors may opt out by selecting the appropriate choice through our cookie-preference tool, contacting Zion Engineering, adjusting advertising preferences through the relevant platform, or using a legally recognized browser-based opt-out signal if and when our website is configured to recognize it.

Zion Engineering does not knowingly sell or share the personal information of children.

10. Data Retention

We retain personal information for as long as reasonably necessary to respond to inquiries, provide requested services, maintain customer and business records, manage customer and prospect relationships, fulfill contractual obligations, resolve disputes, measure website or marketing performance, protect our legal rights, and meet tax, insurance, regulatory, and legal requirements.

Retention periods vary based on the type of information, the nature of the relationship, the purpose for which it was collected, and applicable legal or business requirements. Analytics and advertising providers may maintain separate retention periods under their own policies and account settings.

11. Information Security

Zion Engineering uses reasonable administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no website, internet transmission, electronic-storage system, or security measure is completely secure. We cannot guarantee the absolute security of information transmitted or stored electronically.

12. Your Privacy Choices and Rights

Depending on where you live and subject to applicable law, you may have the right to:

• Confirm whether Zion Engineering processes your personal information
• Request access to personal information maintained about you
• Request correction of inaccurate information
• Request deletion of certain information
• Request a portable copy of certain information you provided
• Opt out of certain marketing communications
• Opt out of the sale or sharing of personal information
• Opt out of processing for targeted advertising
• Exercise privacy rights without unlawful discrimination

To submit a privacy request, contact Zion Engineering using the information in the Contact Us section below. Please describe the request and identify the relevant interaction, form submission, email address, telephone number, or other information that will help us locate the applicable records.

We may need to verify your identity before completing a request. Certain information may be exempt from a request or retained when permitted or required by law.

13. Utah Privacy Rights

Utah residents may have rights under the Utah Consumer Privacy Act when that law applies to Zion Engineering and the information involved.

Applicable rights may include the ability to:

• Confirm whether Zion Engineering processes your personal data
• Access personal data maintained about you
• Request deletion of personal data you provided
• Obtain a portable copy of personal data you provided
• Opt out of the sale of personal data
• Opt out of processing for targeted advertising

To exercise an applicable Utah privacy right, contact Zion Engineering and state that you are making a Utah privacy request.

14. Children’s Privacy

The Zion Engineering website is intended for businesses, building owners, facility personnel, contractors, and other commercial audiences.

The website is not directed to children under 13, and Zion Engineering does not knowingly collect personal information from children under 13.

If you believe a child has provided personal information through our website, please contact us so we can review and, when appropriate, delete the information.

15. Employment Information

Information submitted in connection with employment, contracting, or workforce opportunities may be used to evaluate qualifications, communicate with applicants, conduct lawful screening, manage recruiting and hiring, maintain applicant and employment records, and comply with employment-related requirements.

Employment and applicant information may be subject to separate notices, agreements, or legal requirements.

16. Third-Party Websites

Our website may contain links to websites, social-media platforms, or services operated by other companies.

Zion Engineering does not control and is not responsible for the privacy practices, security, availability, or content of third-party services. Information you provide to a third-party service is governed by that service’s privacy policy and terms.

17. Changes to This Privacy Policy

Zion Engineering may update this Privacy Policy periodically to reflect changes in our website, services, technologies, business practices, or legal obligations.

The updated policy will be posted on this page with a revised effective date.

18. Contact Us

Questions, concerns, opt-out requests, and privacy-rights requests may be directed to: